This 6th episode in the Leadership Series features Timen Baart from TrustXP. We speak about all things trust in the workplace, with a specific focus on employee trust and what as leaders we can do to drive trust. We answer questions like: What is trust? Why is it important? What drives trust? Timen shares his insights on this elusive topic, and delves into the key drivers: fairness; competence; identification; reciprocity; transparency. It all starts with leadership!
Timen Baart is the author of Win With Trust. Timen presents why an empathetic approach to trust is the key to success in business. He explains that employee trust requires leaders to view employees not as liabilities, nor assets, but as individuals who are the hero in their own story. Trust starts as an elusive concept, but Timen presents a framework to identify trust issues and provides a way to systematically improve trust. It arms managers and leaders with the awareness and skills to increase trust, and to make the business case for trust. As the CEO of TrustXP, he works with companies and consultants to measure and enhance employee trust.